Returns & Exchanges
At WAGO, we stand behind the precision and quality of our electronic components. If you are not completely satisfied with your purchase, you may return your items within 30 days of delivery for a full refund or exchange.
Initiate Your Request
Log into your account and navigate to 'Order History' to select the items you wish to return and receive a Return Merchandise Authorization (RMA) number.
Prepare the Package
Securely pack the components in their original anti-static packaging and include all manuals, accessories, and the provided RMA slip.
Ship to WAGO
Affix the prepaid shipping label to your package and drop it off at any authorized carrier location, ensuring the tracking number is saved for your records.
Inspection and Refund
Once our technicians verify the condition of the electronics, your refund will be processed to your original payment method within 5-7 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing